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Server Level Hardening Guidelines

The purpose of this policy is to ensure that no single employee/team has complete control over a process. By separating key duties, we reduce the risk of fraud, errors, and other risks that may negatively impact our organization. Doc cover the Segeration of duties (SOD) for different teams as below:

An escalation matrix is a process that defines when escalation should happen and who should handle incidents at each escalation level. This Doc cover the escalation matrix for different teams as below: